that mark the difference
What is COACHING
According to Fortune Magazine, coaching is an opportunity to discover an individual's potential to maximize their own performance. Coaching helps people learn from themselves rather than teach them. Clients indicate that "coaching has enabled them to get the best out of themselves, focus, break down tasks, and clarify their values and who they are."
The specific objectives in the coaching process are:
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Identify and develop competencies for effective leadership and awareness of each leader.
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Develop emotional intelligence skills to understand how emotions interact in the events they confront and how they influence their communication styles.
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Improve critical thinking
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Make decisions
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Connect with and positively influence others
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Acquire and practice effective communication skills so that your messages are clear and effective.
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Promote giving and receiving feedback (input) and validate expectations among all members.
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Improve skills in time management, structure and organization, supervisory techniques, effective delegation, and other areas.
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Identify the areas of personal change needed to raise your performance level.
TRAINING
Training, on the other hand, is an excellent opportunity to expand your knowledge and serves as a foundation for every employee. It allows you to identify areas for improvement and receive expert guidance to close any gaps. Ultimately, our goal is to improve performance through hands-on processes and apply them immediately in your work environment.
Strategies for Success has developed effective methodologies to provide leaders and other personnel with transferable skills and competencies that contribute to organizational efficiency. Our workshops feature a hands-on format, giving every participant the opportunity to apply these concepts directly in their work environment.
In-House Workshops
We specialize in developing workshops aligned with each organization's culture. Every organization is unique; therefore, our goal is to close or mitigate gaps in a targeted and personalized way.
Our Added Value : All participants who attend our workshops receive one hour of individual telephone coaching at no additional cost . This allows you to address your specific challenges individually, from your own unique perspective. We recognize that the processes by which you experience, learn, and apply knowledge are unique to each individual.
WORKSHOP CALENDAR
ACCESS OUR WORKSHOP CALENDAR HERE
Call us to learn how we can develop an In-House workshop tailored for your organization
LEADING THROUGH COMMUNICATION
How to inspire, foster collaboration, and guide others through the art of strategic communication. For many employees, their immediate supervisor is the embodiment of the company itself. So, how can you develop yourself to be seen by others as an effective leader?
Goals:
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Position yourself effectively through inclusive and equitable communication to inspire others to emulate the organization's expectations.
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How can we verify that the messages sent are interpreted correctly?
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Do you know how to initiate difficult conversations with your subordinates, peers, and supervisors and achieve the objectives of your conversations?
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How do I say this…
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We will share real-life scenarios (practice, practice, and practice!) that will make it easier for you to hone the art of conversing and communicating.
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How to communicate emotional information by applying emotional intelligence and coaching skills to practical scenarios.
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We will share phrases that encourage positive two-way conversations
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What is neurolinguistics and how does it play a critical role in communication processes?
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Verbal and non-verbal communication
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Create strategies that foster transparent and authentic communication, promoting safe spaces to share (and disagree) ideas.
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How to strengthen the culture and values of each organization by promoting predictability.
EMOTIONAL INTELLIGENCE AT WORK
Emotions are fundamental human qualities. They represent enormous potential that can produce constructive results. Responding effectively in challenging or sensitive situations, whether with colleagues or interacting with clients, will help you achieve goals and maximize results.
Goals:
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Understanding how the role of emotions interacts in work environments
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Gain a deeper understanding of your own emotions and how to apply them in work situations
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Develop Emotional Intelligence skills and abilities
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Understanding how emotions can be used constructively to improve performance
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Equipping work teams with practical strategies and techniques for the benefit of the organization
RESULTS THROUGH OTHERS
The Art of Delegating Effectively
The art of delegation is one of a leader's fundamental skills: if you can't do it, you're not leading. Over- or under-supervising can lead your organization into stagnation and unproductive growth for your next generation of leaders.
The secret to getting work done through your team is to create a system that gives your group both freedom and a sense of responsibility for the results.
Goals:
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Identify the roles of a leader
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Why delegate?
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Knowing the most common mistakes when we delegate (or don't delegate enough)
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When should we delegate, and why?
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Effective Time Management Techniques
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Learn an effective and structured results-oriented methodology
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Understanding the relationship between delegation and effective leadership
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How to provide an effective empowerment process for your teams?
TOGETHER, YET SEPARATED
Highly Effective Teams
When organizations face competition, effective teamwork is crucial. Greater collaboration is required by integrating business strategies that deliver measurable results.
What exactly are effective work teams? How do you classify and define your team? How can you create synergy in perfect balance so that the collective good outweighs individual interests?
Goals:
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Understanding the critical elements and essence of true work teams
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How to align organizational strategies with team members to function as working systems versus individuals
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How to promote trust among its members to move in the same strategic direction.
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What is the leader's role and responsibility in achieving these goals?
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How to integrate effective communication processes to achieve this
THE MANAGER AS LEADER AND COACH
A leader or supervisor has a dramatic impact on an employee's performance and behavior. For many employees, their immediate supervisor is the embodiment of the company itself. So, how can you develop yourself to be perceived by others as an effective leader?
Goals:
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Understanding the competencies of successful leaders
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How to solve common challenges in leadership
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How to apply effective leadership by leveraging your organization's mission, vision, and values
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Interpersonal skills and effective communication
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Handling difficult people and situations
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Understanding how emotions influence your leadership style
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Develop emotional intelligence skills
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How to motivate, influence, and connect with the members of your organization
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Coaching techniques to promote collaborative cultures
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Activities to practice, practice, and practice
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Creation of a plan of specific changes for each leader
CUSTOMER SERVICE
An Endangered Species?
75% of lost customers are due to poor customer service. The secret to increasing sales lies in how you attract and retain new customers.
Goals:
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What is a customer, and why do we serve them?
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Why do your customers use your services and/or products?
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How to identify and meet your customers' needs
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Understanding the profile of a dissatisfied customer
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Handle difficult clients like a pro
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Understanding the differences between satisfied customers and loyal customers
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Expectations of loyal customers
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How to create a sense of urgency among employees
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How to promote an organizational culture of customer service
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Emotional intelligence skills:
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Understand, influence, and connect with your customers
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Effective communication techniques and strategies
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By phone and in person
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